HealthTrack’s analytics platform had:
✔ Powerful data collection (2.3M patient data points daily)
✔ Compliance-certified (HIPAA/GDPR compliant)
❌ Reports took 11+ clicks to generate
❌ 83% of users never exported data
❌ Key insights buried in PDF appendices
Our mission: Turn data into decisions.
Role-Based Dashboards:
Created 4 distinct views (C-suite, clinicians, admins, researchers)
Example: CFO dashboard highlighted cost-per-patient trends
“One-Click Wisdom” System:
Added pre-built report templates for common use cases
Replaced static tables with:
Interactive heatmaps of patient risk factors
Animated trend comparisons (YoY, MoM)
Added “Insight Spotlight” – auto-generated takeaways
Threshold-Based Notifications: “Your readmission rate just crossed the 12% benchmark.”
Predictive Suggestions: “Next quarter’s staffing needs: +3 nurses (87% confidence)”
“Report Builder” Tool:
Drag-and-drop customization
Scheduled email delivery in PPT/Excel/PDF
API Report Links for EHR integration
Phase | Key Deliverables | User Testing Feedback |
---|---|---|
Week 1-2 | Workflow Analysis | “Why can’t I compare clinics side-by-side?” |
Week 3-4 | Prototype Testing | “The animated graphs make patterns obvious” |
Week 5-6 | Beta Launch | “First time I didn’t need IT to run reports” |
Week 7-8 | Full Rollout | 92% satisfaction in initial survey |
Metric | Before | After |
---|---|---|
Report Generation Time | 14 minutes | 3.2 minutes |
Monthly Active Report Users | 18% | 73% |
Data Export Frequency | 22/week | 210/week |
Client Retention Rate | 81% | 93% |
We transform raw data into decision-ready intelligence by:
Contextualization: Explain what the numbers mean
Prioritization: Highlight what matters most
Activation: Show clear next steps